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Legal

Service Provider Terms

Effective:
1 October 2026
Last updated:
1 October 2026

These Service Provider Terms ("Provider Terms") apply to persons and businesses that create, maintain, or use a Service Provider profile on MomentFolk.

MomentFolk is owned and operated by Kodeac Software Solutions Private Limited ("Kodeac", "MomentFolk", "we", "us", or "our"), having its registered office at Door No. 43-76-16, Block: 76, Ajith Singh Nagar, Vijayawada – 520015, Andhra Pradesh, India.

By registering or continuing to use MomentFolk as a Provider, you agree to these Provider Terms and our Privacy Policy.

1. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts.

If you use MomentFolk on behalf of a company, studio, partnership, or other organization, you represent that you have authority to bind that organization.

2. MomentFolk's Role

MomentFolk provides technology that helps independent Providers present their services and connect with potential Customers.

MomentFolk is not the supplier of your underlying professional services.

You operate independently and are responsible for your own business.

Nothing in these Provider Terms creates an employment, agency, partnership, joint venture, franchise, fiduciary, or similar relationship between you and Kodeac.

MomentFolk does not guarantee enquiries, bookings, revenue, income, visibility, ranking, or commercial success.

3. Your Relationship With Customers

Any agreement for photography, videography, creative, event, or other services is entered into directly between you and the Customer.

You are responsible for agreeing with the Customer on matters including:

MomentFolk is not a party to your underlying service contract.

4. Provider Information

You must provide accurate and reasonably current information about yourself and your services.

Depending on Platform functionality, this may include your name, phone number, email address, business or studio name, city, profile photograph, service categories, description, experience, pricing, portfolio, and social-media information.

You must not make materially false or misleading claims regarding your identity, business, experience, awards, customers, equipment, qualifications, portfolio, pricing, availability, or services.

5. Verification and No KYC

MomentFolk may allow you to connect or verify an Instagram account through an OAuth or similar authorization process.

This is a limited technical verification and does not constitute KYC, identity verification, background verification, professional certification, or verification of portfolio ownership.

MomentFolk does not conduct general KYC or background verification of Providers.

You remain responsible for obtaining and maintaining any registrations, licenses, permits, insurance, tax registrations, or other authorizations required for your business.

6. Provider Content

"Provider Content" includes photographs, videos, graphics, text, descriptions, portfolio materials, profile photographs, pricing, logos, business information, and other content you submit to MomentFolk.

You retain ownership of rights you already hold in your Provider Content.

However, you are solely responsible for ensuring that you have sufficient legal rights and permissions to upload, publish, display, and permit MomentFolk to use that content in accordance with these Provider Terms.

7. Strict Portfolio Rights and Consent Requirements

You must not upload or publish content merely because you possess a copy of it.

For every portfolio photograph, video, project, or other work you upload, you represent that you either:

Where Provider Content identifies or depicts customers, models, event attendees, children, private events, private property, or other identifiable persons, you are responsible for obtaining every permission, consent, model release, client authorization, privacy permission, publicity-right authorization, or other approval required by applicable law or contract before publishing the content on MomentFolk.

MomentFolk does not obtain these permissions on your behalf.

You must immediately remove or notify MomentFolk about content where your authorization to display it has expired or been withdrawn and removal is legally required.

8. Plagiarism and False Attribution

You must not:

Plagiarism and deliberate portfolio misrepresentation are serious violations of these Provider Terms.

9. AI-Generated and AI-Assisted Portfolio Content

MomentFolk's objective is for portfolios to truthfully represent a Provider's genuine professional work.

Ordinary AI-assisted editing tools may be used where they assist with processes such as exposure correction, colour adjustment, noise reduction, cropping, sharpening, restoration, masking, or comparable editing and the resulting portfolio remains a truthful representation of your work.

However, you must not present materially or substantially AI-generated or fabricated content as genuine commissioned work or as evidence of services you actually performed.

Without appropriate disclosure and legitimate context, you must not present:

Where use of generative AI would otherwise materially mislead a reasonable Customer, you must clearly disclose its use.

MomentFolk may require clarification, evidence, or disclosure concerning suspected synthetic or fabricated portfolio content.

10. Reporting and Investigation

MomentFolk may provide a "Report this portfolio/work" or similar reporting mechanism.

Reports may also be submitted to info@momentfolk.app.

If content is reported for plagiarism, copyright infringement, impersonation, fabrication, or other misuse, MomentFolk may:

Where appropriate, you will be given an opportunity to submit evidence demonstrating your ownership, authorship, authorization, or other lawful basis for using disputed content.

MomentFolk is not a court and does not make definitive determinations of intellectual-property ownership.

11. Repeat Infringement

Repeated plagiarism, copyright infringement, deliberate portfolio theft, or materially deceptive portfolio practices may result in permanent termination.

A single sufficiently serious case of fraud, impersonation, infringement, or deliberate deception may also justify immediate suspension or termination.

12. License to MomentFolk

By uploading Provider Content, you grant Kodeac a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, technically process, resize, compress, format, transmit, and distribute that content to the extent reasonably necessary to:

This license does not transfer ownership of your Provider Content to MomentFolk.

Where reasonably practicable, promotional use should identify or link to the relevant Provider/profile.

Following removal of content or account deletion, this license will cease for new uses within a reasonable operational period, except where continued storage or processing is reasonably necessary for backups, legal compliance, security, evidence, dispute resolution, or previously produced lawful promotional material.

13. Enquiries and Contact Information

Customers may submit enquiries through MomentFolk.

You may approve or decline enquiries.

Where you approve an enquiry, contact information you have elected to make available—such as phone, WhatsApp, or email—may be displayed to that Customer.

You are responsible for communications and commercial arrangements that follow.

14. Customer Personal Data

Customer information obtained through MomentFolk may only be used for legitimate purposes connected with responding to enquiries, providing requested services, fulfilling contractual obligations, maintaining appropriate business records, and complying with law.

You must not:

Where applicable, you are independently responsible for complying with privacy and data-protection laws applicable to your own processing of Customer information.

15. Pricing

You determine the pricing for your services.

Prices displayed on MomentFolk must not be intentionally deceptive.

You must communicate material conditions, exclusions, taxes, additional charges, travel costs, and other significant pricing terms to Customers where applicable.

16. Payments, Refunds and Taxes

Customers currently pay Providers directly outside MomentFolk.

MomentFolk does not hold Customer money or process payments for your underlying services.

You are responsible for:

MomentFolk is not responsible for payment disputes between you and a Customer.

17. Provider Subscriptions

MomentFolk may charge Providers subscription fees for access to Provider features or plans.

The applicable price, billing period, included features, renewal terms, cancellation process, taxes, and any refund eligibility will be disclosed at or before purchase.

Provider subscription charges are separate from payments made by Customers for your professional services.

Where subscriptions automatically renew, MomentFolk will provide renewal and cancellation information as required by applicable law.

Except where otherwise stated at purchase or required by applicable law, cancellation ordinarily stops future renewal and does not automatically entitle a Provider to a refund for a billing period already commenced.

Any mandatory refund or cancellation rights under applicable law remain unaffected.

18. Reviews

Customers may be permitted to review Providers.

You must not:

You may be permitted to respond publicly to reviews, but responses must remain lawful and professional and must not disclose confidential or private Customer information.

MomentFolk may remove reviews or responses that violate Platform rules or applicable law.

19. Professional Conduct

You must not use MomentFolk to engage in:

20. Social-Media Links

You may be able to connect social-media accounts such as Instagram.

You must only connect accounts you are authorized to use.

Displaying a social-media account on MomentFolk does not mean MomentFolk guarantees your identity, the authenticity of the account's content, or ownership of content published there.

21. Suspension and Termination

MomentFolk may warn, restrict, suspend, or permanently terminate Providers for reasons including:

Serious violations may result in immediate suspension without advance warning.

Where appropriate, you may request review by contacting info@momentfolk.app and providing relevant evidence.

22. MomentFolk Intellectual Property

All rights in the MomentFolk Platform itself—including software, technology, interfaces, branding, logos, Platform-created designs, proprietary content, databases, and other intellectual property—belong to Kodeac Software Solutions Private Limited or its licensors.

No ownership rights in MomentFolk are transferred to Providers.

Unauthorized scraping, copying, reverse engineering, automated extraction, bot access, or exploitation of Platform technology or data is prohibited.

23. Provider Responsibility and Indemnity

To the extent permitted by applicable law, you are responsible for claims arising from your underlying services, your Provider Content, your violation of third-party rights, your unlawful use of Customer information, or your material breach of these Provider Terms.

To the extent permitted by applicable law, you agree to indemnify Kodeac against third-party claims, losses, liabilities, and reasonable costs resulting from such conduct.

This obligation does not apply to the extent a claim results from Kodeac's own unlawful conduct, negligence, or breach of its obligations.

24. No Guarantee of Business

MomentFolk does not guarantee:

You make your own business decisions when using MomentFolk.

25. Limitation of Liability

To the maximum extent permitted by law, MomentFolk/Kodeac is not responsible for indirect, consequential, incidental, exemplary, special, or punitive losses arising from Customer conduct, independent service contracts, direct payments, cancellations, or commercial disagreements between you and a Customer.

Nothing excludes liability that cannot lawfully be excluded.

26. Changes to Provider Terms

We may update these Provider Terms for legal, regulatory, security, technical, operational, or product reasons.

Material changes will be communicated where required by applicable law.

Continued use after an update will constitute acceptance where legally effective; where affirmative consent is required, we will request it.

27. Governing Law and Disputes

These Provider Terms are governed by the laws of India.

Providers and Kodeac should first attempt in good faith to resolve disputes through written communication.

For commercial disputes between a Provider and Kodeac that cannot be resolved informally, Kodeac may provide for arbitration in accordance with applicable Indian arbitration law, with Vijayawada, Andhra Pradesh as the intended seat, where the applicable agreement or subscription terms validly provide for arbitration.

Any final arbitration clause should be interpreted subject to rights and remedies that cannot legally be waived.

Where arbitration does not validly or exclusively apply, courts of competent jurisdiction in Andhra Pradesh, India will have jurisdiction.

Nothing prevents either party from seeking urgent injunctive or protective relief where legally available, including in relation to intellectual property, security, confidentiality, or misuse of data.

28. Grievance and Content Complaints

Grievance Officer:
Kamala Kanagala
Director / Grievance Officer
Kodeac Software Solutions Private Limited
Door No. 43-76-16, Block: 76, Ajith Singh Nagar, Vijayawada – 520015, Andhra Pradesh, India
Email: kamala@kodeac.in

For copyright, plagiarism, portfolio, legal, or general support reports:
info@momentfolk.app

29. Contact

Kodeac Software Solutions Private Limited
Door No. 43-76-16, Block: 76, Ajith Singh Nagar, Vijayawada – 520015, Andhra Pradesh, India
Email: info@momentfolk.app
Website: momentfolk.app
© 2026 Kodeac Software Solutions Private Limited. All rights reserved.